Not every company needs the same level of support. The size of your landscape, how stretched your internal team already is, and how operationally complex your environment is all change what actually makes sense.
SAP Basis specialists · RISE/ECS experience · 15+ years of SAP experience
Broad coverage, structure and multiple capabilities. Can make sense for large, complex operations.
Knows the business deeply, though it can end up absorbing operational work that competes with projects and internal priorities.
A consistent technical point of contact for Basis, SAP coordination, operational follow-up and defined SLAs.
We are not trying to replace SAP or your internal team. We cover the operational space between the two.
During the analysis of one environment, we found a residual table tied to a failed client copy that had never been purged.
Result specific to one case. Results depend on the conditions of each environment.
It is not always a table: it can be a Top Issue with no owner, a Service Request nobody followed up on, or a Cloud ALM alert left open for months. The pattern repeats itself: without someone watching consistently, these findings pile up.
RISE covers the operation of the infrastructure, but many day-to-day responsibilities still require management and coordination on the client's side. That operational space (incidents, Cloud ALM, SAP for Me, capacity, maintenance) is exactly where Runward complements your RISE operation.
Let's talk about your landscape, your internal team, and what level of coverage makes sense for you.